🚰 NEW DIAGNOSTIC INTAKE: Restroom Leak (Pipe or Valve Issue Suspected)
| Field |
Detail |
| Business Name | Sunset Cafe |
| Location | 120 Main St, Springfield, IL 62704 |
| Contact Person | Linda Perez, Operations Manager |
| Phone | 217-555-4421 |
| Email | linda.perez@sunsetcafe.com |
Diagnostic Summary
| Field |
Detail |
| Reported Issue | Leak detected under restroom sink — water pooling on floor near supply lines. |
| Key Observations |
- Leak appears intermittent; increases when sink is used.
- Shut-off valves functional but show minor drips.
- No visible pipe cracks; P-trap appears wet but intact.
- Restroom in use regularly; no reports of recent renovations.
|
| Preliminary Assessment | Likely loose compression fitting, minor valve leak, or degraded washer/seal. |
| Confidence Level | High |
Site Access Notes
| Field |
Detail |
| Access Requirements | Restroom accessible during business hours. Manager or staff available on-site. |
| Contact Preference | Email preferred for confirmation; phone available if urgent clarification needed. |
Diagnostic Transcript
User: We have a leak under one of the restroom sinks; water pools when used.
Model: Is the leak constant or only when the sink runs?
User: Mostly when the sink is running, sometimes drips afterward.
Model: Have you checked the shut-off valves?
User: Yes, they are functional but have minor drips.
Model: Any visible cracks in the pipes or P-trap?
User: No cracks; P-trap looks intact but wet.
Model: Any recent plumbing work in that restroom?
User: None.
Model: Understood. Preliminary assessment: likely loose fitting, minor valve leak, or worn seal.
Model: Please provide your business name and site location.
User: Sunset Cafe, 120 Main St, Springfield, IL.
Model: Contact is Linda Perez, Operations Manager.
Model: Thank you — preparing the diagnostic intake for your service contractor. Goodbye.