🚰 Diagnostic Intake Report: Restroom Sink Leak
| Field |
Detail |
| Business Name | Sunset Cafe |
| Location | 120 Main St, Springfield, IL 62704 |
| Contact Person | Linda Perez, Operations Manager |
| Phone | 217-555-4421 |
| Email | linda.perez@sunsetcafe.com |
Report Summary
| Field |
Detail |
| Reported Issue | Water leaking under restroom sink; pooling on floor during use. |
| Key Observations |
- Leak occurs primarily when sink is running.
- Minor drips observed at shut-off valves.
- No visible pipe cracks; P-trap appears intact but damp.
- No recent plumbing work reported.
|
| Preliminary Assessment | Likely loose compression fitting, worn washer, or minor valve seal degradation. |
| Confidence Level | High |
Site Access Notes
| Field |
Detail |
| Access | Restroom accessible during business hours. On-site staff available for entry. |
| Preferred Contact | Email for scheduling confirmation; phone for urgent clarification. |
Intake Conversation Log
Customer: We have a leak under the restroom sink. Water pools when it is used.
System: Does the leak occur continuously or only during use?
Customer: Mostly when the sink is running, sometimes drips afterward.
System: Have the shut-off valves been inspected?
Customer: Yes, they function but show minor dripping.
System: Any visible pipe damage or cracks in the P-trap?
Customer: No cracks. P-trap looks intact but is damp.
System: Any recent plumbing work in this restroom?
Customer: No recent work.
System: Understood. Likely cause may be a loose fitting, worn washer, or valve seal issue.
System: Capturing business and site details for intake report.
Customer: Sunset Cafe, 120 Main St, Springfield, IL.
System: Contact confirmed: Linda Perez, Operations Manager.
System: Intake complete. Preparing structured report for service team.