Diagnostic Intake Example – Electrical (Commercial)

⚡ NEW DIAGNOSTIC INTAKE: Restaurant Kitchen Power Outage


Client Information

Field Detail
Business NameJoe’s Diner
Location3456 Joe Lane, Chicago, IL 60131
Contact PersonJoe White, Manager
Phone Number784-345-6798
Email Addressjoe@joesdiner.com

Diagnostic Summary

Field Detail
Reported IssueComplete power loss in kitchen area — all prep stations, outlets, and ceiling lights are out.
Key Observations
  • Kitchen circuit breaker has not tripped.
  • Dining area and office circuits remain powered.
  • Resetting GFCI outlets did not restore power.
  • No smell, sparks, or equipment failure noted before the outage.
Preliminary AssessmentLikely panel feed fault, loose lug connection, or a failing breaker that is not tripping correctly.
Confidence LevelHigh

Diagnostic Transcript

User: The kitchen power is completely out — no outlets or lights working.
Model: Has the kitchen circuit breaker tripped?
User: No, breaker looks fine.
Model: Are other areas of the building affected?
User: Only the kitchen.
Model: Tried resetting the GFCI outlets?
User: Yes, no change.
Model: Any burning smell or pop before outage?
User: None.
Model: Understood. It’s likely a breaker or panel connection fault.
Model: Please provide the business name, site, and contact person for the report.
User: Joe’s Diner, 3456 Joe Lane, Chicago. Joe White, Manager.
Model: Thank you. Preparing report for your service contractor. Goodbye.