Qualified Lead Example – Electrical

⚡ NEW QUALIFIED LEAD: Kitchen Power Outage (Electrical Fault Suspected)


Customer Contact Information

Field Detail
Full NameJoe White
Address3456 Joe Lane, Chicago, IL 60131
Phone Number784-345-6798
Email Addressjoe@white.com

Diagnostic Summary

Field Detail
Reported IssueComplete power outage in kitchen—affecting all outlets, lights, and appliances.
Key Observations
  • Kitchen circuit breaker has not tripped.
  • Other lights and outlets in the house are working normally.
  • Resetting GFI outlets did not restore power.
  • No loud pop or appliance change before outage.
Preliminary AssessmentFaulty circuit breaker not tripping, loose panel connection, or open circuit.
Confidence LevelHigh

Preliminary Cost Estimate

Item Detail
Estimated Range$150–$450 (diagnosis and repair for a faulty breaker, panel connection, or open circuit)

Lead Qualification Details

Field Detail
Scheduling UrgencyCustomer wants service today
Customer PreferencePrefers a call first to confirm appointment

Full Diagnostic Transcript

User: The electric power to my kitchen (all appliances) is out.
Model: Have you checked if the kitchen circuit breaker has tripped?
User: The breaker has not tripped.
Model: Are other lights/outlets working?
User: Just the kitchen is out.
Model: Try pressing RESET on GFI outlets?
User: Yes, didn’t help.
Model: Any loud pop or flickering before outage?
User: No.
Model: Everything in kitchen dead, breaker not tripped — likely faulty breaker or panel connection.
[Contact info collected — Joe White, 3456 Joe Lane, 784-345-6798, joe@white.com
]
Model: Summary — full outage on single circuit; probable breaker/panel fault; $150–$450 range. Prefers call first.